Return Policy

Overview

At xexvaloneaglox, we want you to be completely satisfied with your curated selections. This Return Policy outlines the terms and conditions for returning or exchanging items purchased through our personal shopping services.

Return Eligibility

Items are eligible for return or exchange if they meet the following conditions:

• Items must be in original, unworn condition with all tags attached
• Returns must be initiated within 14 days of delivery
• Items must not show signs of wear, damage, or alteration
• Original packaging should be included when possible

Return Process

To initiate a return or exchange:

1. Contact us within 14 days of delivery at hello@xexvaloneaglox.world or call +1 (727) 389-8683
2. Provide your order number and reason for return
3. We will provide return instructions and authorization
4. Ship items back using the provided return label or method

Refunds

Once we receive and inspect your returned items, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method. Service fees are non-refundable unless the return is due to our error.

Exchanges

We offer exchanges for different sizes or styles, subject to availability. Exchange requests must be made within 14 days of delivery. If the desired item is not available, we will process a refund instead.

Non-Returnable Items

The following items are not eligible for return:

• Items that have been worn, damaged, or altered
• Items returned after the 14-day return window
• Items without original tags or packaging
• Custom or personalized items

Refund Processing

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect returned items. You will receive an email confirmation once your refund has been processed. Please note that shipping costs are non-refundable unless the return is due to our error.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately within 48 hours of delivery. We will arrange for a replacement or full refund, including return shipping costs. Please provide photos of the damage when contacting us.

State-Specific Rights

Certain states may provide additional consumer rights regarding returns and refunds. We comply with all applicable state and federal consumer protection laws. If you are a resident of a state with specific return rights, those rights apply in addition to our standard return policy.

Contact Us

For questions about returns, exchanges, or to initiate a return, please contact us:

Email: hello@xexvaloneaglox.world
Phone: +1 (727) 389-8683
Address: 1013 Hagen Dr, Trinity, FL 34655, United States

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM EST | Saturday: 10:00 AM - 4:00 PM EST